Protect Yourself from Potential Utility Scams

Drinking Water1Customers can expect that if we come to your door we will:

  • Show you our City of Bellevue-issued photo ID card.
  • Encourage you to phone Bellevue Utilities, at 425-452-7840, to verify who we are.
  • Only enter your home with your permission.
  • Never ask you to pay the person at the door with cash or check for utility charges.
  • Not solicit work, such as plumbing on your property, that Bellevue Utilities does not typically provide.
  • Water shutoffs for non-payment are rarely immediate and include door tag notification and/or calls from the utility.

If anyone approaches you and states they are a Bellevue Utilities or water department employee and does not abide by the guidelines above or makes you uncomfortable, don’t let them in — call 911!

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